Victims of crime

The impact of crime can be significant and distressing. You may be a victim of crime, a family member, or witness in need of support. Free help is just a phone call away.

The first step to receive free help is to contact the Victorian Government’s Victims of Crime Helpline.

The helpline provides:

  • advice about reporting a crime
  • information about the legal process, including after the offender is in jail
  • help applying for compensation and financial assistance
  • connections to other support services, such as the Victims Assistance Program.

How a support worker can help

The Victims Assistance Program can also organise a support worker to help you with:

  • your daily needs
  • emergency home security
  • managing your personal safety
  • communicating with police and making a report
  • organising counselling, transport and medical services
  • getting ready for court
  • preparing a Victim Impact Statement
  • applying for financial assistance
  • getting information about the offender.


The helpline is open seven days a week 8am-11pm.

Phone: 1800 819 817
Text: 0427 767 891

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Page last updated: 14 January 2021